Please read this Privacy Policy carefully before using the SFAExpert mobile application and web platform.
Last Updated : July 2026Welcome to SFAExpert, a complete Sales Force Automation (SFA) platform that enables organizations to manage, monitor and improve field force productivity. The platform allows companies to manage employee attendance, tour plans, customer visits, GPS tracking, reporting, approvals, sales activities and analytics. This Privacy Policy explains what information we collect, why we collect it and how we use, protect and manage your information.
SFAExpert may collect the following information when authorized by your organization and after obtaining the necessary permissions from you.
To improve application security and prevent unauthorized access, SFAExpert may collect basic device information including:
This information is used only for authentication, security and preventing multiple unauthorized logins.
SFAExpert uses location information only after obtaining your permission and when enabled by your organization.
The application does not continuously track your location unless your organization has enabled background tracking and you have granted the required permissions.
Camera permission is used only for official business activities such as:
Storage access is required for uploading and downloading business-related documents including:
If enabled by your organization, SFAExpert may access your contact list to facilitate communication with customers through phone calls, SMS, or email directly from within the application. The app does not upload or share your personal contacts with any third party.
SFAExpert collects network information such as IP address and internet connectivity status for security, synchronization, troubleshooting and performance optimization.
SFAExpert does not sell, rent or distribute your personal information to third parties. Information collected through the application is accessible only to:
All customer information is protected under contractual agreements and confidentiality obligations.
We implement appropriate administrative, technical and physical safeguards to protect your information against unauthorized access, disclosure, alteration or destruction.
| Permission | Purpose |
|---|---|
| ACCESS_FINE_LOCATION | Capture accurate GPS location during attendance and customer visits. |
| ACCESS_COARSE_LOCATION | Approximate location for improved location services. |
| ACCESS_BACKGROUND_LOCATION | Used only when enabled by the organization for geo-fencing, route monitoring and background field tracking. |
| CAMERA | Capture attendance selfies, visit photos and supporting documents. |
| READ_MEDIA_IMAGES / READ_EXTERNAL_STORAGE | Select images and documents for uploading. |
| WRITE_EXTERNAL_STORAGE | Store downloaded reports and upload business documents (where applicable). |
| MANAGE_EXTERNAL_STORAGE | Required only on supported Android versions when organizations enable document management features. |
| INTERNET | Synchronize application data with secure servers. |
| CALL_PHONE | Initiate customer calls directly from the application. |
Your information is retained only for as long as required by your organization or applicable laws. Upon termination of services, data retention is governed by contractual obligations with your employer.
SFAExpert is designed exclusively for business and enterprise users. It is not intended for children under the age of 13.
We may update this Privacy Policy from time to time to comply with legal requirements or improve our services. Updated versions will be published on our official website.
If you have any questions regarding this Privacy Policy, please contact us.
SFAExpert Support Team
Website: https://www.sfaexpert.com
Email: support@sfaexpert.com
Sales: sales@sfaexpert.com